These are the general terms and conditions of LeaLea International Limited.
§1 Contracting parties, conclusion of the contract, inclusion of the terms and conditions
§ 1.1 The contract is between you and the LeaLea International Ltd.,
Unit 6 16 / F, Enterprise Square Three, 39 Wang Chiu Road, Kowloon Bay, Hong Kong.
§ 1.2 The contract comes about through an offer on your part (“order”) and through acceptance by LeaLea International Ltd. conditions.
§ 1.3 Offer: By pressing the “Buy” button on the order page, your offer will be sent to us as you can see it on the order page.
§ 1.4 Acceptance: The acceptance on our part takes place by sending the goods or by a confirmation by e-mail, if the goods cannot be delivered immediately. A confirmation by e-mail can only be made if you have specified your e-mail on the order.
§ 1.5 These general terms and conditions are part of every contract, unless otherwise agreed.
§ 2 Terms of Payment
§ 2.1 Payment is possible via PayPal, bank transfer or credit card / Stripe.
§ 2.2 The goods must be paid for in full using one of the payment methods offered before they are dispatched.
§ 3 delivery conditions
§ 3.1 The dispatch takes place as soon as possible with DHL.
§ 3.2 Shipping for sending is free of charge. The shipping costs for a possible return will be borne by the buyer.
§ 4 Disclaimer of Liability
§ 4.1 The information offered is for your information only and in no way replaces personal advice, examination or diagnosis by a licensed doctor. The statements made here are not made by the Federal Institute for Risk Assessment (BfR Germany), the Austrian Agency for Health and Food Safety or the Federal Office of Public Health (Switzerland) confirmed.
§ 4.2 The information on this website cannot replace expert information from your doctor, pharmacist or other medical professional. If you have any questions about tolerability, risks or side effects when using the product, please contact your doctor or pharmacist. LeaLea International Limited does not provide medical advice. This is reserved exclusively for doctors and healthcare professionals.
§ 4.3 Our product descriptions and other information about the goods do not serve the purpose of diagnosing, treating, curing or preventing a disease or a state of health.
§ 4.4 The product is used independently. LeaLea International Limited does not guarantee that the product will not result in scars or blemishes and accepts no liability for any scars, skin disorders or other damage to health caused by the product. When treating the skin, you should always expect a blemish or scar to form. If you try to manipulate the healing process or the premature removal of the scab, a scar or a permanent blemish must be expected. No direct sales and support in Germany, Austria and Switzerland possible. The place of jurisdiction is at the company headquarters.
§ 4.5 The product is not suitable for use by pregnant or breastfeeding women.
§ 4.6 The product is not suitable for use by children under 18 years of age and should be kept away from them.
§ 4.7 If you have any illnesses of any kind, please consult your doctor before use.
§ 4.8 Results from different people may vary.
§ 5 revocation
§ 5.1 As a consumer, you are entitled to withdraw your consent. You are a consumer in accordance with Section 13 of the German Civil Code (BGB) if you are a natural person and the order cannot be attributed to your commercial or self-employed activity.
Right of withdrawal
The buyer is entitled to withdraw from the contract within seven working days of receipt of the goods without giving reasons. Saturday is not a working day. It is sufficient if the declaration of withdrawal is sent within the deadline. Withdrawal from the contract must be sent to the seller’s business address listed under the sample withdrawal form.
In the event of a withdrawal, the buyer has to send the goods back to the seller at his own expense. The seller is obliged to reimburse the purchase price. However, the seller has the right to withhold a reasonable portion of the payment for any damage or other impairment caused by the buyer.
If the buyer is not a consumer within the meaning of the Consumer Protection Act, the right of withdrawal is excluded.
In addition, the right of withdrawal is excluded if the goods delivered have been specially compiled, manufactured or ordered due to the buyer’s special needs or if they are not suitable for return due to their nature.
Model withdrawal form
If you want to withdraw from the contract, you can use the sample withdrawal form below, but this is not mandatory. Please print this out, sign it and send it by email to [email protected]
If you make use of this option, we will immediately send you a confirmation of receipt of such a revocation.
LeaLea International Ltd.
Unit 6 16 / F
Enterprise Square Three
39 Wang Chiu Road
I hereby revoke the contract I have concluded for the purchase of the following goods:
(*) (Please list the goods)
Ordered on (*) and received on (*)
(*) Your name and (*) your address
(*) Date and (*) your signature (only if this is communicated on paper)
§ 6 money-back guarantee
§ 6.1 LeaLea International Limited offers a 90 day money back guarantee under the following conditions:
- We only carry out refunds under our existing warranty guidelines.
- The warranty claim must be made within 90 days of purchase.
- Refunds are processed by our customer service at [email protected] on weekdays from Monday to Friday from 9 a.m. to 6 p.m.
§ 6.2 If you make a warranty claim, it may be necessary to fill out a written questionnaire about your use of the product so that we can find out what the problem is. If the application is still unsuccessful with our support, you will be refunded the money within 7-10 working days.
§ 6.3 Guarantee guidelines:
- We recommend buying only one product when using it for the first time. The guarantee only applies to one box.
- We guarantee that the product works as advertised if it is used exactly according to the instructions for use. It removes most warts, birthmarks, moles and skin tags with just a single application. If you have any difficulties with the application, please contact us immediately.
- We do not guarantee that LeaLea will remove all warts, birthmarks, moles or skin tags in a single application, even if it will do so 90% of the time.
- We do not guarantee that the warts or skin tags will not grow back.
- If you use it with other products at the same time, our guarantee is no longer valid. Please contact us before using any other product in combination with LeaLea.
- You must be 18 years of age or older to purchase and use.
§7 data protection
§ 7.1 The data you enter will not be passed on to partner companies or other third parties, unless this is absolutely necessary for order processing.
§ 7.2 It is absolutely necessary, for example, to pass on your address for the purpose of sending parcels to transport companies or to pass on your account details to our bank.
§ 7.3 Your personal data will only be used by us to process the order and will not be used for any other purposes.
§ 7.4 Under no circumstances do we pass on your e-mail address or other data to partner companies or other third parties for advertising purposes.
§ 8 Application of Law and Place of Jurisdiction
§ 8.1 For any disputes arising from this contract, the parties agree that the ordinary courts at the headquarters of LeaLea International Limited shall have jurisdiction. LeaLea International Limited is free to use the ordinary courts at the registered office instead. Call buyer’s place of residence.
If you receive these terms and conditions illegible or if you cannot print them, please do not hesitate to contact one of our friendly employees. We would be happy to send you the terms and conditions by email or post.